Do you have questions before or during your stay? On this page we try to answer all your questions about our hotel.
Is your question not listed here? Ask your question to Angel, our chatbot! If Angel cannot help you, please contact reception.
You can check in with us from 15:00 and check out is until 11:00.
The hotel reception is open 24/7, which means that there will always be someone there to welcome you, regardless of your time of arrival.
No, it is not allowed to bring pets to the hotel.
The hotel is completely non-smoking. That means no smoking in the hotel, rooms, balcony and other public areas.
At the reception we accept the following payment methods: pin (contactless) or by credit card. Payment with cash is not possible.
Yes, luggage storage is available free of charge if you wish to leave your luggage at the hotel before check-in or after check-out.
Yes, the hotel is accessible for guests with disabilities. For more information about the available facilities, please refer to our FAQ on 'Accessibility Facilities' at the bottom of this page.
It is allowed when the parents have signed a written statement. We also ask for a copy of the passport of all underage guests, in case there is no adult present.
To guarantee your reservation before arrival, the amount on your credit card will be authorized at noon on the day before your arrival. At check-in you can pay with another payment card, the authorization taken earlier will be cancelled.
You can change or cancel your reservation by contacting the booking channel where you made your reservation. Please check your personal reservation confirmation for the specific cancellation policy.
From Monday to Friday you can enjoy breakfast from 07:00 - 10:00. And on weekends from 07:00 to 11:00.
From Monday through Sunday, you can enjoy dinner at our own Seven Seas restaurant from 12:00 - 10:00 p.m.
The bar is open daily from 11:00 a.m. - 11:00 p.m.
Yes it is certainly possible to use breakfast. Please contact the hotel by phone to adjust your reservation for this purpose.
The Spa & Wellness and swimming pool are open daily from 07:00 to 23:00.
The Spa & Wellness is open every day from 07:00 to 23:00 and accessible to both adults and children. Use of our Spa & Wellness facilities is possible only when you stay in our hotel.
Yes only as a hotel guest you can use the pool for free. Beauty treatments can be booked at an additional charge.
No reservations are required to use the pool.
Grand Hotel Amrâth Amsterdam has its own parking lot with 18 parking spaces. The parking lot is located directly under the hotel, parking in this parking lot is at a charge. It is not possible to reserve the parking spaces in advance, they are available based on availability.
Upon arrival, you may use our paid parking lot. If there is no availability in our own parking lot, we will direct you to one of the nearby parking lots.
Yes sure, you can rent a regular or an electric bike during your stay at our reception.
Grand Hotel Amrâth Amsterdam is easily accessible by public transportation. Amsterdam train station is an 8-minute walk from the hotel and 8 minutes by car.
Our hotel is suitable for guests with physical disabilities and offers various facilities. On the left side of the main entrance, there is a separate wheelchair-accessible entrance. This entrance is equipped with an accessible lift, and our staff is ready to welcome you there.
Most areas of our hotel are accessible, thanks to wide passageways and step-free zones. Accessible restrooms are available both on the ground floor and near the wellness area. Service dogs are also warmly welcomed. Upon request, you can book an adapted room.
Do you have a physical disability and are unsure if our hotel is suitable for you? Let us know what you need to make your stay comfortable. We’re happy to explore the possibilities with you.
The entrance door of the adapted room is 95 centimeters wide. The room features a bed with a height of 60 cm, offering a turning radius of over 1.50 meters on the left side of the bed and 1.10 meters on the right side. Charging options are available on both sides of the bed.
Do you have a physical disability and are unsure if our hotel is suitable for you? Let us know what you need to make your stay comfortable. We’re happy to explore the possibilities with you.
The bathroom measures 237 x 354 cm (8.38 m²) and is accessible via a small ramp at the doorway, which is 102 cm wide. The bathroom features two fixed sinks at a height of 76 cm, both wheelchair-accessible.
The toilet is positioned at a height of 44 cm and equipped with two foldable support rails on either side. There is also ample space around the toilet for wheelchair maneuvering.
The walk-in shower is fitted with grab bars at a height of 70 cm and includes the option to shower while seated, using a portable shower stool.
Do you have a physical disability and are unsure if our hotel is suitable for you? Let us know what you need to make your stay comfortable. We’re happy to explore the possibilities with you.